faq

Where do the products come from?

We work exclusively with manufacturers and distributors of the biggest brands of natural products from organic farming. All our purchases are made from European suppliers in accordance with the strictest health regulations. The direct agreement with the manufacturers allows us to ensure the authenticity of the products and a longer expiration date.
How to buy?

When you find the product you are looking for, add it to the cart. Once in the basket, you can continue searching for other products or proceed to payment by clicking on the shopping bag button.
Is there a minimum purchase?

There is no minimum purchase. At AshStore, you can buy whatever you want, regardless of the total amount, weight or number of units.
Didn't find the product you were looking for?

At Ash Store, we offer a very wide selection of natural products and we work every day to expand the catalog. If you do not find a specific product, you can send an email to us by filling in the online form on the website.
What happens if I no longer want my order?

If you cancel your order before it is sent, it will be canceled and we will reimburse the amount you paid in full. If you cancel the order or if it cannot be delivered for reasons attributable to the customer (prolonged absence, incorrect delivery address, order not picked up at the collection point ...), after 10 days after the order was issued , it will be returned to our facilities. We will immediately refund the amount less the shipping and return costs.